Site information
Getting started
As a new shopper to the Beatrix Potter Shop, there are a few things that should help you to make your shopping experience go smoothly.
The first thing you will want to do is become a registered shopper. Click "Your Account" and enter details requested. To do this you need to use your email address as your login, and create a password for yourself. You then need to enter all of your address details.
When you place your order, a label is automatically generated from the address you type into your account details, so you are responsible for getting this right. Please do not use foreign alphabet characters as this may not be recognised by our system and may cause your address to be displayed incorrectly. We are not responsible for non-delivery if you have entered your address incorrectly.
Privacy policy & security - how safe is the store?
The Beatrix Potter Shop is very safe. The site complies with the Data Security Standard set out by the Payment Card Industry and card details are encrypted during transmission from the customer’s PC to the payment gateway. It makes it harder for anyone to "eavesdrop" on your credit card details as they go over the internet to us. This makes someone intercepting the information much, much more unlikely than someone tapping into your telephone conversations.
Please take a moment to read the following information and advice to ensure that your online shopping experience is as safe and secure as possible.
The Beatrix Potter Shop will never email you asking for your account password. We will never ask for your credit/debit card four-digit security PIN under any circumstances.
If you are contacted or receive an unsolicited email which asks you for your password or personal banking information, disregard the request and contact us.
